You can check your usage, change or update your details, manage connections and pay bills, whenever and wherever you like. To start with, please enter your ADDC account number; you can find this in the Customer Details section of your bill. Then, click SEND ME A PIN CODE below.
How can I get a copy of my ADDC bill?
You can receive your Green Bill either by e-mail, SMS, mobile app or at our website
All about green Bill
Visit our website; to register your account.Call toll free on 8002332.Visit any of our customer service centers.Send your email address to 2800.
Why my ADDC bill is so high?
There are a number of reasons why your bill may be higher or lower than you expected, such as: A change to your tariff. estimated bills (or previous estimates) that are different to your actual consumption. the time of year (for example, the impact on your electricity bill of air conditioning in summer)
What is ADDC UAE?
About Abu Dhabi Distribution Company. Abu Dhabi Distribution Company (ADDC) plans, operates, maintains and owns network distribution assets and directly interfaces with water and electricity customers in Abu Dhabi’s central and Al Dhafra regions, leveraging technical expertise and best-practice customer-care solutions.
How can I open a ADDC account?
What documents do I need to set up an ADDC account?
Passport – ID and visa pages.Family Book (UAE Nationals only)Emirates ID.Tenancy Contract.Previous Account Closing Letter for the property you are moving into For owners:Passport – ID and visa pages.Family Book (UAE Nationals only)Emirates ID.
How do I cancel my ADDC account?
By far the quickest and easiest way to close an ADDC account for your commercial property is by applying online. It can be done from almost anywhere and the whole thing should only take between 2-4 days to complete. If you prefer, you can call us on 800 2332 or visit one of our selected branches to start the process.
How can I pay my gas bill in Abu Dhabi?
You can pay bills through:
Pay online on ADDC website.Set up Autopay.Use ADDC app for android and iPhone/ iPad.Pay at the ADDC kiosks.
How do I register a complaint with ADDC?
Before filling in the complaint form below, please speak to a member of our support team on 800 2332 or send an email to so we can help with this issue. Enter your name. The email address entered below will be used to contact you about this complaint.
What is municipality fee ADDC?
The fees. ADDC (or AADC, our sister company in Al Ain) collects municipality fees on behalf of the Department of Municipal Affairs and Transport. The municipality fee is calculated as 5% your rental contract’s value for all premises, with a minimum amount to pay of AED 450.
How much is deposit for ADDC?
Do I have to pay anything up front when I set up my ADDC account? You don’t need to pay any water and electricity charges in advance. However, we will ask you for a refundable security deposit of AED 1,000, which will be included in your first bill.
What is municipality charges in ADDC bill?
What are municipality fees? Municipality fees is the fees collected for the Tawtheeq and registration of rental contracts. This fees is payable along with utility bill with the possibility of distributing the installment to 12 months period, or according to the agreed contract.
What is ADDC approval?
ADDC approval for water and electricity services gives an opportunity to Abu Dhabi residents to have a quality, satisfying, and comfortable living and working environment.
What is the full form of ADDC?
Acronym. Definition. ADDC. Automatic Data Direction Control (computer hardware)
Is ADDC a government company?
ADDC is a Public Joint Stock Company that provides regulated services, with revenues allowed by the Regulation & Supervision Bureau (RSB) , the entity responsible for licensing and monitoring of all sector companies.
What is ADDC closing letter?
What is an Account Closing Letter? Previously known as a Clearance certificate, an Account Closing Letter is issued when a tenant moves out of a property, once the final bill has been settled. When you receive this letter, you’re no longer responsible for the water and electricity accounts at the property.
How is electricity and water connected in Abu Dhabi?
For most businesses that rent commercial property within Abu Dhabi city or surrounding areas, getting your water and electricity connected couldn’t be easier. When you register your rental agreement with Tawtheeq, the city’s tenancy contract register, your water and electricity accounts will be set up for you.
How can I check my tawtheeq online?
Round the clock access to your Tawtheeq account
Smart Hub by Abu Dhabi Municipality is an innovative platform that gives you round-the-clock access to your Tawtheeq account. You can login at using your UAE PASS account, or follow the steps below to register for an account.
