If any part of your machine needs to be repaired or replaced during that time, we will take care of it at no charge, including two-way shipping. The length of your machine’s warranty depends on the model you select. An extended warranty is also available to further protect this lifetime investment.
What is the lifespan of a Vitamix?
But Vitamix machines do last many years. Often far past their warranty. Some of the best emails we get are a variation of the following: “Hey, Lenny and Shalva, I’ve had my Vitamix for 15 years and I’m tired of waiting for it to die.
How do I get a new Vitamix?
In the event that the Machine or any component part of the Machine needs service or repair, please call Vitamix Customer Service at 1-800-848-2649. You will be asked to provide a date of purchase and proof of purchase for any product that has not been registered with Vitamix.
What to do when Vitamix stops working?
If you’ve ever had your Vitamix blender abruptly stop working, most likely it was the thermal override kicking in. The thermal override turns the motor off before the motor burns out. Then, once the motor cools, you can run it normally again.
How do I know if my Vitamix is under warranty?
To find out how many years are remaining on your warranty, contact Customer Service and have your serial number available, which can be found on the back or bottom of your machine’s motor base, under the bar code.
Can I return my old Vitamix to Costco?
Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
Can a Vitamix be repaired?
U.S. Service
To speak to someone about having your Vitamix product serviced, please call 800.848. 2649. If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping.
How often should I replace my Vitamix blade?
Open Do I need to replace my blade assembly? Blade assemblies are a wear item and require periodic replacement based on use. Vitamix® recommends inspecting blade assemblies weekly according to the Blender Care & Maintenance Guide instructions below.
How many years should a blender last?
In general, less-powerful blenders will last three to five years, while more expensive models with a powerful motor will last about 10 years. However, how often you use your blender will impact its lifespan.
Can I trade in my old Vitamix for a new one?
Trade-in older Vitamix models and receive credit back on new full size machine purchases. Learn how easy it is to receive a trade-in credit by calling a Vitamix trade-in sales consultant at 1-800-848-2649.
Do refurbished Vitamix have warranty?
Vitamix is proud to stand behind the unmatched durability of its machines with exceptional warranty coverage, including all parts, performance and labor for three full years on the Certified Reconditioned Explorian Series and five full years on all other Certified Reconditioned Machines.
Why did my Vitamix stop?
The machine stopped because its thermal protector sensed that the machine was about to overheat. Turn the power switch off for up to 45 minutes, allowing the machine to cool down or reset. Reset time will be extended if high room temperatures exist.
How do I return a Vitamix for repair?
To return a machine or other product purchased from Vitamix at any time, you will need a Return Authorization (RA) number. To obtain this number, call 1-800-848-2649, option 1. Credit for all returns will be refunded in the same manner as the original payment.
Why is my Vitamix not starting?
My Vitamix isn’t turning on
First, try resetting the outlet if your Vitamix is connected to a GFCI outlet. Didn’t do the trick? Check that the outlet is powered by plugging in another appliance. If the outlet has power and your machine still isn’t working, then please contact customer service.
